Customer Service Representative – Remote USA - NJ Incumbents

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. The Customer Service Representative will resolve escalated or complex customer calls, answer incoming communications, conduct research, and provide compassionate product or service support. ResponsibilitiesAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issues Qualifications6 months or more of customer services experienceHigh school diploma or equivalentRecognize, apply and explain your product or service knowledgeComputer experience BenefitsRemote work arrangementSupport for career and professional developmentPaid time off (PTO)Wellness and healthcare benefitsTuition reimbursementInstructor-led online training sessionsIndividualized coachingThousands of free courses to support your growth