Content & Communications Specialist

About the Role We are looking for a Content &\nCommunications Specialist to create clear, compelling, and technically accurate\ncontent across Agivant\u2019s internal and external communication channels. This is a hands-on individual-contributor\nrole that brings together technical writing, content and communications, and\nbusiness-oriented storytelling. You will work closely with the Marketing Lead,\nengineers, architects, subject-matter experts, sales teams, business leaders,\nand designers to translate technical and business inputs into structured,\nengaging, and publish-ready content. The ideal candidate will have strong\nwriting and editorial skills, prior experience in the IT services industry, and\nthe ability to communicate technology concepts, business value, and\norganizational messages effectively to different audiences. Key Responsibilities Technical Writing \u2022 Write and edit technical blogs, solution\nbriefs, case studies, points of view, whitepapers, presentations, and\nservice-related content. \u2022 Work with engineers, architects, delivery\nteams, and subject-matter experts to understand technical concepts and convert\ntheir inputs into clear and accurate content. \u2022 Simplify technology topics across AI,\ncloud, data, SaaS, and digital engineering for both technical and non-technical\naudiences. \u2022 Ensure technical terminology, solution\ndescriptions, capabilities, and claims are accurate and validated before\npublication. Content & Communications \u2022 Create and edit website copy, LinkedIn\ncontent, newsletters, campaign content, partnership announcements, and company\nupdates. \u2022 Draft internal communication, including\nleadership messages, employee announcements, employer-branding content, and\nevent communication. \u2022 Maintain Agivant\u2019s established brand\nvoice, messaging, tone, and editorial standards across internal and external\nchannels. \u2022 Own and execute the content calendar by\ntracking deliverables, coordinating inputs, managing reviews and approvals, and\nensuring timely publishing. Business-Oriented Storytelling \u2022 Develop case studies and client success\nstories that clearly articulate the business challenge, technology solution,\nimplementation approach, and measurable outcomes. \u2022 Translate technical capabilities into\nclear business value across efficiency, growth, cost reduction, customer\nexperience, risk, and operational improvement. \u2022 Support the creation of sales collateral,\ncompany credentials, solution narratives, presentations, and other\nclient-facing communication. \u2022 Work with marketing, sales, leadership,\nand business teams to align content with organizational priorities, client\nneeds, service offerings, and market opportunities. Content Operations \u2022 Coordinate with marketing, design,\nleadership, and business teams to ensure content is accurate, on-brand, and\ndelivered on schedule. \u2022 Maintain content repositories, templates,\nstyle guides, messaging documents, and approved brand assets. \u2022 Use content performance insights and\nstakeholder feedback to improve clarity, relevance, reach, and engagement. \u2022 Use AI-assisted writing and editing tools\nto improve productivity without compromising accuracy, originality, or\neditorial quality. Requirements Required Qualifications \u2022 3+ years of experience in content,\ncommunications, technical writing, editorial, or related roles. \u2022 Prior experience working in an IT\nservices organization is mandatory. \u2022 Strong writing, editing, proofreading,\nstorytelling, and content-structuring skills. \u2022 Experience creating both technical and\nbusiness-oriented content across long-form and short-form formats. \u2022 Experience developing technical blogs,\ncase studies, solution briefs, website copy, presentations, social media\ncontent, and internal communication. \u2022 Ability to understand technology concepts\nand translate technical inputs into clear, accurate, and audience-friendly\ncommunication. \u2022 Working knowledge of enterprise\ntechnology areas such as AI, cloud, data, SaaS, and digital engineering. \u2022 Strong understanding of how technology\ncapabilities connect with client challenges, business outcomes, and enterprise\nvalue. \u2022 Experience interviewing and collaborating\nwith engineers, architects, subject-matter experts, business teams, and senior\nstakeholders. \u2022 Proven experience managing and executing\na content calendar across multiple channels, stakeholders, and deadlines. \u2022 Strong coordination,\nstakeholder-management, and follow-up skills. \u2022 Ability to manage multiple assignments\nand deliver high-quality content within agreed timelines. \u2022 A portfolio of published or\nprofessionally produced technical, business, and communications content. \u2022 Bachelor\u2019s or Master\u2019s degree in\nMarketing, Communications, Journalism, Mass Communication, English,\nEngineering, Technology, Business, or a related field. Nice to Have \u2022 Experience writing for B2B enterprise\ntechnology audiences and global clients. \u2022 Experience creating thought-leadership,\nsales-enablement, internal communication, or employer-branding content. \u2022 Familiarity with SEO fundamentals,\ncontent-management systems, and social media analytics. \u2022 Experience using AI-assisted tools such\nas ChatGPT, Claude, Grammarly, or similar platforms.