UX Designer Intern / Co-Op

Consumers Energy is hiring a UX Design Intern or Co-Op to improve customer experiences across its digital channels, with an emphasis on accessible, mobile-first design. The role supports user research, design workflows, usability evaluation, and the development and governance of reusable design system components. Responsibilities Translate customer insights, business goals, analytics, and technical requirements into intuitive user experiencesLeverage AI-powered design, research, and content workflows to accelerate discovery, design exploration, documentation, and design system managementCreate user flows, journey maps, wireframes, prototypes, and high-fidelity designs using FigmaPartner with developers, content strategists, product teams, and researchers to bring experiences from concept to implementationConduct and support usability testing, customer interviews, and research synthesis activitiesAnalyze customer feedback, behavioral data, and usability findings to identify opportunitie