UI/UX cum Product Designer ( Work from Home)

About Us: We are a fast-growing SaaS startup focused on transforming customer service through automation and intelligent workflows. Our goal is to build next-generation customer support solutions, backed by a unique training approach that helps businesses deliver high-quality support at scale across the globe. Job Summary: We are seeking a skilled and detail-oriented UI/UX & Product Designer to join our team. In this role, you will collaborate closely with product managers and developers to create intuitive, high-quality user experiences. The ideal candidate is both creative and analytical, with a strong passion for user-centered design and visual storytelling. This is a hands-on opportunity for someone who enjoys working in a fast-paced environment and bringing ideas to life. Key Responsibilities: Design user-friendly and visually appealing interfaces for web and mobile platforms. Create wireframes, UI mockups, and interactive prototypes using tools such as Figma or Adobe XD. Work closely with product and engineering teams to translate requirements into effective design solutions. Utilize design thinking methodologies to address UX challenges and enhance overall usability. Maintain consistency by following established brand guidelines, including typography, color schemes, and iconography. Participate in design reviews, incorporate feedback, and iterate designs based on user insights and business needs. Develop visual elements such as icons, logos, and branding materials using tools like Photoshop and Illustrator. Stay updated on design trends, user behavior, and competitor offerings to drive innovation.