Site Reliability Engineer

Upwind Security is hiring a Site Reliability Engineer for its Cloud Engineering team. The role focuses on keeping the platform and customer environments reliable, available, and secure through infrastructure monitoring, incident response, observability improvements, and cloud reliability projects. Responsibilities Monitor the health and performance of Upwind’s production infrastructure and customer environments using Grafana, Kibana, OpenSearch and AWS-native toolingInvestigate and troubleshoot issues across environments built on AWS, Kubernetes, Docker and EKS/ECSRespond to alerts and incidents, open and track cases, and drive issues to resolution with Technical Support, R&D, DevOps and ProductDocument, categorize and report incidents, and contribute to root cause analysisBuild and improve observability coverage: dashboards, alerts, metrics and automation that reduce noise and speed up responseContribute to cloud infrastructure and reliability projects alongside on-call and shift work