Site Reliability Engineer

Lakeview Loan Servicing is hiring a Site Reliability Engineer to ensure the stability, reliability, and scalability of production systems. The role focuses on incident response, monitoring and alerting, backup and recovery, cloud and infrastructure operations, and automation. Responsibilities Monitor all systems and infrastructure for the highest level of availability and proactively identify and resolve incidents before they impact operationsRespond to incidents and outages in a timely and effective manner and serve as backup Incident Manager during outagesCollaborate with other teams and vendors to diagnose and resolve complex hardware, software, and application performance issuesDocument incident details and implement corrective actions to prevent recurrenceBuild, tune, and maintain monitoring, alerting, and dashboards in New Relic across applications and infrastructureEnsure alerts are actionable by defining ownership, response steps, and thresholds, and reduce alert noise over tim