Service Supervisor

About the Company Poddar Car World Pvt.Ltd. is seeking a Service Supervisor to support efficient vehicle service operations and deliver a dependable customer experience in Guwahati. The organization values disciplined execution, quality workmanship, timely communication, and strong coordination across its service team. Responsibilities Supervise daily service-centre activities, job allocation, workflow, and bay utilization. Monitor service quality, inspect completed work, and help resolve technical or operational issues. Track job cards, turnaround time, pending work, repeat repairs, and customer concerns. Coordinate with technicians, service advisors, parts teams, and customers to keep repairs progressing on schedule. Maintain workplace safety, process compliance, cleanliness, and accurate service documentation. Coach team members, support performance improvement, and escalate matters requiring management attention. Requirements Experience in automotive service operations, workshop supervision, or a related customer-service environment is preferred. Strong understanding of service workflows, basic vehicle maintenance processes, team coordination, and customer handling. Good communication, organization, problem-solving, and follow-through skills. Ability to work full-time from the Guwahati service location and manage multiple priorities during busy periods. The role offers a fixed monthly salary of ₹23,000. This is a full-time opportunity for a responsible professional who can maintain service standards, improve operational coordination, and contribute to customer satisfaction.