Representative Needed for Inbound Customer Service Role

Disabled Veteran Solutions (DVS) is a mission-driven, veteran-owned organization focused on improving lives through exceptional service and support. The Customer Care Advisor will provide empathetic inbound customer service remotely, manage multiple systems and tasks, and assist customers in healthcare or insurance-related environments. QualificationsExcellent active listening and problem-solving skillsAbility to efficiently manage multiple systems and tasks while maintaining a professional and empathetic toneA genuine passion for improving the lives of othersHigh school diploma or equivalentMinimum of 1 year of experience in insurance operations, remote medical or technical related role or a related fieldProficiency with various web-based platforms and toolsStrong attention to detail and organizational skillsHighly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote PreferredBachelor's degreeExperience in healthcare, insurance, social work, or mental h