Junior Platform Engineer

Posted 1d agochecked 1d ago

Pay
Not stated
Location
USA
Work mode
Remote
Level
Entry level
Job type
Full-time
Posted
1d ago

About the role

LMI is seeking a Junior Platform Engineer to support IronSled, a platform-as-a-service for hosting applications in secure federal environments. The role manages tenant issues and service requests, troubleshoots platform technologies, coordinates escalations, and contributes to platform reliability, documentation, automation, and engineering. Responsibilities Manage tenant issues and service requests from initial intake through resolutionTroubleshoot problems involving Kubernetes, application deployments, CI/CD pipelines, identity, networking, cloud services, and platform integrationsCommunicate clearly with tenants about issue status, required information, next steps, and resolutionEscalate complex issues to senior engineers while maintaining ownership and coordinationDocument solutions, recurring problems, and platform procedures in the IronSled knowledge baseIdentify repetitive support work that can be improved through automation or platform enhancementsAssist with tenant onboarding,

via Jobfound

Skills

  • Technical Writing
  • Kubernetes
  • CI/CD

About LMI

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