Full-Time Customer Service Representative

ACC Premiere provides customer service experiences for consumers of well-known brands through phone, social media, live chat, and email. The Full-Time Remote Customer Service Representative will handle customer inquiries and complaints, maintain accurate customer records and product knowledge, and support customer retention through effective problem-solving. ResponsibilitiesHandle customer inquiries and complaintsDocument and update customer records based on interactionsMaintain a knowledge base of the evolving products and servicesIncrease customer retention by implementing creative problem-solving skillsHandle numerous customer inquiries promptly, accurately, and efficiently