Customer Service Representative

American Customer Care/Premiere Response is hiring a Remote Customer Service Representative to provide customer support for well-known brands. The role handles inquiries and complaints, maintains customer records and product knowledge, and supports retention through prompt, effective problem-solving. Responsibilities Handle customer inquiries and complaintsDocument and update customer records based on interactionsMaintain a knowledge base of the evolving products and servicesIncrease customer retention by implementing creative problem-solving skillsHandle numerous customer inquiries promptly, accurately, and efficiently Preferred Minimum of 2 years customer service experience in a call center environmentExperience supporting brand products and servicesPositive and professional demeanorExcellent written and verbal communication skillsMinimum HS diplomacollege preferredExperience with diagnosing and troubleshootingHas experience supporting consumer products and/or services Benefits Equip