Digital Product Designer

Ajaia is hiring a Digital Product Designer to lead discovery and design for client engagements and its own product suite. The role combines user research, synthesis, prototyping, and usability testing, and partners closely with engineers to ensure shipped products meet the design intent. Responsibilities Run discovery on client engagements: interview the people doing the work, watch them do it over screen-share, and find the gap between what they say and what they actually doTalk to users of Ajaia’s own products the same way. The product suite is not exempt from the same rigor client work getsSynthesize findings into what people actually need, stated separately from what they asked for, with the evidence for eachDesign the solution: user journeys, wireframes, and prototypes that an engineer can build from without guessingDecide where a human has to sign off inside a workflow, and design that checkpoint into the product rather than bolting it on afterwardTest designs with real users bef