Data Analyst I - UHC COVE Provider Experience

Posted 2d agochecked 1d ago

Pay
Not stated
Location
USA
Work mode
Remote
Level
Not stated
Job type
Full-time
Posted
2d ago

About the role

UnitedHealthcare is hiring a Data Analyst I to elevate provider experience through operational insights and strategic recommendations. The role analyzes operational data and provider feedback, investigates emerging issues, communicates findings, and collaborates across teams to resolve provider experience problems and improve operations. Responsibilities Analyze operational data, including provider feedback, contact patterns, claims metrics, authorization data, and performance indicators to identify opportunities for process improvement, cost optimization, and experience enhancementInvestigate emerging patterns, validate findings, and develop clear case writeups with supporting evidence and recommended next stepsMonitor and interpret dashboards, reports, and KPIs to detect trends and potential friction points across provider contact and operational journeysCollaborate with teams across Provider Services, Claims, Clinical Operations, Network, Product, and other functions to drive improv

via Jobfound

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