Customer Service Representative

Guided by LJ Travel is seeking a Customer Service Representative to assist clients and manage service-related requests in a remote environment. The role supports clients with coordinating travel arrangements, scheduling, updates, and follow-up while maintaining organized records and a positive customer experience. ResponsibilitiesRespond to client inquiries in a timely and professional mannerAssist with coordinating travel arrangements, scheduling, and updatesProvide clear communication and next steps throughout the processMaintain accurate and organized client recordsTrack and follow up on requests to ensure completionDeliver a consistent and positive customer experience QualificationsStrong communication and organizational skillsAbility to multitask and manage priorities effectivelySelf-motivated with the ability to work independentlyDetail-oriented with strong follow-throughComfortable using online systems and tools PreferredCustomer service experience preferredInterest in travel an