Customer Service Coordinator – Client Support (Remote)

Guided by LJ Travel is seeking a detail-oriented Customer Service Coordinator to support clients and manage travel-related service requests remotely. The role involves coordinating scheduling and booking details, communicating next steps, maintaining client records, tracking request progress, and delivering a positive customer experience. ResponsibilitiesRespond to client inquiries in a timely and professional mannerCoordinate service details, including scheduling, updates, and follow-upsAssist clients with travel arrangements and general planning supportProvide clear communication and next steps throughout the processMaintain accurate and organized client recordsTrack progress of requests to ensure timely completionDeliver a consistent and positive customer experience RequirementsStrong organizational and multitasking skillsExcellent written and verbal communication abilitiesAbility to work independently and manage responsibilities effectivelyDetail-oriented with strong follow-through