About the role
Job SummaryThe Billing Clerk is responsible for customized invoice submission for large, complex commercial customer assignments. This includes submission in third party portals, customized spreadsheets, email, and some postal mailed invoices. This role should provide timely and accurate invoicing to our large commercial customers daily, monthly, quarterly, and yearly (per contract agreement terms). Responsible for monthly reconciliation reports via tracking sheets to ensure all invoices have been submitted within the billing month.Key Performance IndicatorsInvoice issue percentage (monthly) timely and accurateUnprocessed billing volume due to data errorsDays from service to invoice issuanceIncreased efficiencies via automating processesPrincipal Duties and ResponsibilitiesPerform all tasks related to processing special handling invoices for large, complex commercial customersMaintain third party billing portalsCommunication with cross functional internal teams related to customer acco