Bilingual Spanish Customer Service Representative

DISH TV
USARemote
Posted 15d ago · via Jobfound · Last checked 14d ago
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About the role

EchoStar is hiring a bilingual Customer Service Representative to support DISH TV customers. The role handles billing, programming, and technical troubleshooting questions, provides solutions by phone, and promotes products and services. ResponsibilitiesTake back-to-back tech support or customer service phone calls with customers throughout the entirety of your shiftEngage with a diverse consumer base to provide solutions for customer needs and technical issuesAs a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience QualificationsHigh school diploma or GEDSix months of related customer service and troubleshooting experience and/or trainingFluent in English and SpanishAbility to remain engaged on the phone throughout the entirety of your shift with m

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