Bilingual Customer Service Representative

EchoStar is hiring a Bilingual Customer Service Representative to support DISH TV customers. The role handles customer service and technical support calls, provides billing, programming, and troubleshooting assistance, and promotes products and services to help customers get the most from their DISH TV experience. ResponsibilitiesTake back-to-back tech support or customer service phone calls with customers throughout the entirety of your shiftEngage with a diverse consumer base to provide solutions for customer needs and technical issuesAs a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience QualificationsHigh school diploma or GEDSix months of related customer service and troubleshooting experience and/or trainingSmartphone or device with active d