Bilingual Healthcare Customer Service Representative - Spanish-English

TTEC is hiring a Bilingual Healthcare Customer Service Representative to support customers remotely in North Carolina. The role involves answering customer inquiries and researching issues to provide resolutions. ResponsibilitiesAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issues Qualifications6 months or more of customer service experienceIntegrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)High school diploma or equivalentComputer experience BenefitsPerformance bonus opportunitiesA healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesRemote work in North CarolinaSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedEngaging, instructor led online training sessionsIndividuali