AI Evaluator / Analyst - Walk in Drive - 14th Nov 26
Posted 5d agochecked 3d ago
- Pay
- ₹1–1.8L / yr
- Location
- Bengaluru
- Work mode
- On site
- Level
- Entry level
- Job type
- Full-time
- Posted
- 5d ago
About the role
Experience required: 0 years
AI Evaluator / Analyst Voice Bot Quality & Coaching
Walk in Interview - 14th November 2026 (Saturday)
Reporting Time : 10AM to 11AM
Interview Location: https://share.google/k81ZVTitKrMkR7al9
Work From Home (WFH) Laptop & System Requirements
Laptop Configuration:
Processor: Intel Core i5 (7th Generation or above)
Operating System: Windows 11 Pro
RAM: 8 GB or above
Internet Speed: Minimum 50 Mbps Wi-Fi connection
Important Note: Candidates must ensure their laptop meets all the above requirements before attending the interview. Only candidates with the required system configuration will be considered for the interview process.
ABOUT THE ROLE
We are looking for freshers with a background in Data Analysis / Data Science and excellent communication skills to join us as AI Evaluators / Analysts. In this role, you will listen to and analyze conversations handled by a Voice Bot deployed for India's largest e-commerce platform, evaluate bot performance against defined parameters, and share structured insights with the tech team to continuously coach and improve the bot.
Compensation & Growth
6-month internship at a stipend of 10,000 per month.
Training stipend is payable only if the candidate successfully clears the client's formal certification (post the 3-day OJT) and is willing to continue working with us; if not, the training period will remain unpaid.
On successful completion of the internship, a 50% hike will be given, taking the CTC to 15,000 per month.
Continued growth and role confirmation is based on performance during the internship period.
KEY RESPONSIBILITIES
Listen to and analyze Voice Bot conversations to assess accuracy, tone, resolution quality, and adherence to SOPs.
Prepare structured evaluation reports capturing bot performance, error patterns, and improvement opportunities.
Share actionable inputs and feedback with the Tech/Bot Development team to help coach and enhance the bot's responses.
Audit chat model outputs and enhancements, flagging inconsistencies or gaps against expected behavior.
Check and validate data sync between the bot platform and downstream systems for accuracy and completeness.
Track red-flag / red-alert transactions and escalate them as per defined process.
Participate in regular calibration sessions with the quality and tech teams to maintain scoring consistency.
Identify recurring issues and recommend process or SOP improvements based on audit findings.
Skills Required
Educational background or coursework in Data Analytics / Data Science (freshers encouraged to apply).
Excellent verbal and written communication skills in English & Hindi.
Strong analytical and logical reasoning skills; comfortable working with data and identifying patterns.
Keen eye for detail and ability to spot inconsistencies in conversations and data.
Good working knowledge of MS Excel (basic formulas, sorting/filtering, pivot tables preferred).
Ability to prepare clear, structured reports and present findings to cross-functional teams.
Curiosity about AI/voice bot technology and willingness to learn new tools and platforms.
Good team player with the ability to work closely with Tech, Quality, and Client teams.
Eligibility Criteria
Graduate / recent graduate in a relevant field, or completion of a Data Analyst / Data Science certification course.
Freshers are welcome; prior internship or project experience in data analysis is a plus.
Comfortable working from office, 6 days a week, at either our Noida (Sector 63) or Bangalore location.
Willingness to undergo a structured 22-day training program plus a 3-day OJT and client certification before taking up independent audits.
LANGUAGE
English Read, write & speak Mandatory
Hindi Read, write & speak Mandatory
Knowledge of an additional regional language is an advantage.
via Naukri
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