Vendor Operations Associate, Servicing Valuations

ServiceLink is hiring a Vendor Operations Associate to efficiently process valuation orders and support vendor operations. The role monitors order progress, communicates with vendors, ensures accurate fees and documentation, and helps resolve operational issues and improve workflows. Responsibilities Maintain and monitor the full vendor order pipeline to ensure timely progress and completionMonitor the team phone queue and accept inbound calls to assist vendors with questions, updates, or issue resolutionConduct outbound calls to vendors and manage incoming vendor inquiries to support active ordersEnsure accurate fee management and proper documentation for each orderConfirm vendor compliance with operational requirementsSend proactive reminders to vendors regarding quality standards, turnaround times, platform or website usage, and other performance expectationsCollaborate with team members to troubleshoot daily operational challenges affecting vendor performance or order resolutionPro