Telemarketing Executive

Key Roles & Responsibilities Identify and develop new B2B prospects through tele calling, email, WhatsApp and online research. Generate qualified leads across Telecom, IT Infrastructure, Networking and Cybersecurity. Maintain a structured database of prospects, decision-makers and opportunities. Understand customer requirements, business needs, branch/site requirements and technology environment. Qualify prospects based on requirement, budget, timeline and decision-making process. Capture accurate customer information and prepare requirement briefs for the sales team. Develop a basic understanding of solutions such as Broadband, ILL, SD-WAN, Managed Network Services, Cybersecurity, Firewall, Cloud, NOC/SOC and IT Infrastructure. Coordinate with the technical/pre-sales team for feasibility, solution design, BOM/BOQ and commercials. Support preparation and sharing of proposals, presentations and commercial offers. Schedule customer meetings, online demos and discussions for the sales team. Follow up on proposals, feasibility, commercials, negotiations and pending customer inputs. Maintain regular follow-ups until the opportunity moves to the next stage. Maintain daily call, lead and opportunity updates in ERP/Excel. Track lead status, follow-ups, meetings, proposals and closures. Share daily/weekly sales pipeline and activity reports with the reporting manager. Coordinate between customers, sales, pre-sales, NOC, operations and technical teams. Ensure customer requirements are communicated accurately to the relevant internal teams. Support smooth handover of qualified opportunities to the sales team. Key Performance Indicators 100–150 quality outbound calls/day Qualified B2B discussions and lead generation Requirement/feasibility opportunities generated Customer meetings scheduled Proposals/BOQs progressed Follow-up discipline and pipeline conversion Contribution towards new customer acquisition and sales closure Candidate Profile 1–3 years of relevant experience in Telecom / IT Infrastructure / Networking / Cybersecurity / B2B technology sales. Good communication, tele calling and follow-up skills. Ability to speak confidently with business and technology stakeholders. Basic understanding of B2B technology solutions. Good email, Excel and CRM skills.