Telehealth Medical Assistant

Job OverviewWe are looking for an organized, empathetic, and professional Telehealth Medical Assistant to join our full-time, remote administrative team. As the vital first point of digital contact, you will play a critical role in managing virtual clinic flow, coordinating referrals via our secure systems, and delivering an exceptional experience for patients entering our care network.Key ResponsibilitiesDigital Onboarding & Intake: Guide patients through the digital registration process, collect demographic information, and coordinate initial virtual medical histories.Referral & Insurance Management: Process incoming digital insurance data, securely verify coverage benefits, and manage medical referrals from external providers.Telehealth Workflow Optimization: Utilize Electronic Medical Records (EMR) software to schedule virtual appointments efficiently and optimize day-to-day patient data flow.Remote Communication: Serve as a secure bridge between prospective patients, referring phy