Telecalling Executive

LMES Academy Pvt. Ltd. is a leading EdTech company based in Chennai, committed to making learning fun, engaging, and concept-driven. The company focuses on simplifying science and technology through STEM-based courses designed for students in Grades 1–8. Its educational platforms and programs include: Chitti: A product that nurtures 21st-century skills through STEM learning, creativity, critical thinking, problem-solving, and collaboration. Uptor: A learning platform that empowers engineering students and professionals with real-world technical skills. Pick My Career: A career guidance platform that helps students identify and pursue suitable career paths through expert counselling and assessments. Job Summary Connect with prospective leads and schedule demo sessions. Ensure smooth coordination between prospects and Business Development Executives (BDEs). Conduct timely follow-ups and maintain accurate scheduling. Maximize demo attendance. Key Responsibilities Contact assigned leads via phone, WhatsApp, or email to schedule demo sessions. Fix and confirm demo appointments based on trainer and counsellor availability. Share demo details, including date, time, platform, and joining link, with prospects. Send reminders and conduct follow-ups to reduce no-shows. Coordinate with internal teams to ensure smooth demo execution. Update and maintain lead and demo details accurately in the CRM. Achieve daily and weekly demo-fixing targets. Handle rescheduling and cancellations professionally. Required Skills & Qualifications Good communication skills in English and the local language. Strong follow-up and coordination skills. Basic knowledge of CRM tools and MS Excel. Ability to manage multiple leads and deadlines. Target-driven and result-oriented mindset.