Telecaller Executive

About the Company NPJ Jewellers is a jewellery business focused on delivering trusted products and a strong customer experience. We are looking for a Telecaller to support customer communication and contribute to business growth from our Katargam, Surat location. Responsibilities Make outbound calls to prospective and existing customers and share relevant jewellery product information. Respond to customer enquiries courteously and provide accurate details about products, offers, and store visits. Maintain call records, follow up with interested customers, and coordinate qualified leads with the sales team. Build positive customer relationships through clear, professional, and persuasive communication. Meet daily and monthly calling and follow-up goals while maintaining accurate customer data. Requirements 06 months to 01 year of experience in telecalling, preferably in the jewellery business or a related customer-facing role. Good verbal communication and listening skills in the languages commonly used by local customers. Comfort with making regular calls, handling questions, and following up consistently. A customer-focused attitude, basic record-keeping ability, and willingness to work from the Katargam, Surat office. This is a full-time, in-office opportunity with an annual compensation of ₹2.4 LPA.