Telecaller and CRM Management Executive

About the Company Akash Nextgen Realty Pvt Ltd is a real estate organization focused on connecting customers with suitable property opportunities and delivering a smooth experience from initial enquiry through site visits. The company is seeking a proactive Telecaller and CRM Management Executive to support customer engagement and coordinate property visits in Ahmedabad. Responsibilities Make outbound calls to prospective customers, respond to enquiries, and understand their property requirements. Maintain accurate customer information, follow-up schedules, lead status, and communication history in the CRM. Coordinate and plan property site visits based on customer availability and project schedules. Share relevant project information, confirm appointments, send reminders, and follow up after visits. Work closely with the sales and site teams to ensure timely lead updates and smooth customer handovers. Prepare regular reports on calls, follow-ups, appointments, site visits, and lead conversions. Requirements Applicants with 6 months to 1 year of experience in telecalling, CRM coordination, customer support, sales support, or a related real estate role are preferred. Strong verbal communication, active listening, and follow-up skills. Comfort with maintaining records and using CRM systems, spreadsheets, or similar tools. Good organization and planning skills, especially for scheduling site visits. A customer-focused attitude, professional telephone etiquette, and the ability to work toward team targets. The role is full-time and in-office in Ahmedabad, with a fixed compensation of ₹20,000 per month plus a ₹7,000 monthly incentive.