Tally Executive

Roles Provide customer support and technical assistance for TallyPrime. Handle customer queries related to Tally software, accounting, GST, invoicing, and reports. Troubleshoot software issues and guide customers with step-by-step solutions. Assist clients with Tally installation, configuration, data backup, data splitting, and data repair. Help customers resolve GST, e-invoice, e-way bill, and other Tally-related issues. Provide remote support to customers and follow up to ensure issue resolution. Maintain customer records and support tickets. Explain Tally features and guide customers on the proper use of the software. Coordinate with the internal team to resolve technical issues efficiently. Requirements Basic knowledge of TallyPrime and accounting concepts. Understanding of GST and taxation is an advantage. Good communication and customer-handling skills. Basic computer knowledge and problem-solving abilities. Willingness to learn Tally software support and troubleshooting.