Software Engineer

Role Overview:At Genesys, we've built the best cloud-based Customer Experience (CX) service offerings ever. It was built from the ground-up in the cloud and handles millions of interactions per day. We have hundreds of services deployed across global environments, and we push out dozens of product builds per day using a top-notch CI/CD pipeline. You will help provide delivering software and solutions to various Genesys Cloud Service teams. As a global enterprise company, we have hundreds of microservices and tools and the operational overhead of manually making infrastructure changes does not scale. Your role will be to automate these tasks and make the individual services teams more efficient and feature focused. This team will build features to enhance the customer onboarding experience. You will coordinate closely with individual service teams to deliver solutions. As a software engineer, you will be responsible for day-to-day development and maintenance of features. This role isn't