Software Engineer

Meet the TeamThis Cisco team drives all Lifecycle processes and systems anchored on delivering the best customer and partner experience. Our scope includes Market-to-Lead, Lead-to-Opportunity, Opportunity-to-Booking, Order-to-Cash, Onboard-to-Optimize, Escalate-to-Resolve, Renew-to-Booking, and Support-to-Advocacy. We offer a unique opportunity for dedicated, passionate, and highly creative engineers to have a wide-ranging impact on our development activities.Your ImpactAs a Software Engineer, you will serve as the critical architect bridging the gap between advanced AI/ML development and mission-critical IT Operations. You will be responsible for engineering and optimizing intelligent solutions that automate complex IT workflows, mitigate operational risk, and enable precise, automated root cause analysis. By operationalizing machine learning at scale, you will transform IT environments—reducing manual overhead, sharpening diagnostic accuracy, and accelerating operational velocity to