Sales/Customer Service Representative

Prime Group Holdings, LLC is hiring a Sales/Customer Service Representative for its Customer Service Center. The role handles inbound calls about storage facilities and campgrounds, supporting existing customers and assisting potential guests with service and sales needs. ResponsibilitiesConfidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experienceCommunicate clearly and professionally to ensure every guest feels valued and understoodEmbody company values by providing friendly, efficient support and contributing to a positive team cultureCollaborate with team members and share insights to continuously improve our service offeringsRespond promptly to every inbound call, treating each customer with equal importance and urgencyListen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experienceOffering knowledgeable assistance regarding services, policies, and pr