Remote Customer Service Representative

Globe Life AO is hiring a remote Customer Service Representative to support clients with insurance benefits and policy needs. The role involves explaining coverage, assisting with questions and policy updates, maintaining accurate records, and collaborating with a virtual team. Responsibilities Connect with clients through phone calls, emails, text messages, and online communication toolsExplain available insurance benefits and coverage optionsAssist clients with benefit questions and policy updatesMaintain accurate client records and policy informationDeliver professional, friendly, and responsive customer serviceCollaborate with a virtual team to meet performance goals Qualifications No previous experience required; training is providedStrong communication and interpersonal skillsSelf-motivated, organized, and eager to learnBasic computer skills and familiarity with email, Zoom, and online toolsMust be at least 18 years oldMust be authorized to work in the United StatesMust be willin