About the role
120Water is a mission-driven SaaS company that provides water data and compliance software to government agencies and utilities. The Product Designer owns end-to-end design for product modules, including user research, workflows, interaction and visual design, and engineering handoff. The role also supports UX practices and the company’s internal UI language. Responsibilities Own the design of one or two modules at a time, from the first problem framing through to the shipped screen and the follow-up fixesTalk to users. Sit in on customer calls, run short interviews, watch Pendo session replays, and turn what you see into concrete design changes. Dead clicks and rage clicks are a brief, not a mysteryBuild flows and prototypes using a combination of Figma and AI tools that engineers can build from without guessing. Cover the empty states, the error states and the loading states, not only the happy pathWrite the words on the screen. Labels, empty states, confirmation dialogs and error me