Platform Engineer (Node.js & DevOps)

OneReach.ai builds conversational AI and automation tools for organizations. The Platform Engineer maintains and expands production infrastructure, develops backend and voice integrations, and supports reliability and client-facing technical solutions. Responsibilities Maintain and improve core infrastructure supporting production systemsBuild, maintain, and optimize CI/CD pipelinesSupport and implement voice integration solutions across productsCollaborate with engineering and product teams to prioritize and execute infrastructure and development workMonitor systems, respond to alerts, and troubleshoot critical infrastructure issuesManage and prioritize a backlog of infrastructure and integration tasks across multiple teamsAssist with client integrations, including configuration and deployment of technical solutionsContribute to high-availability, scalable, and fault-tolerant system designWork closely with distributed teams (including international DevOps teams) to extend coverage acr