Operations Executive

Key Responsibilities Manage mentee onboarding, coordination, and ongoing support. Track mentee requirements, sessions, deliverables, and action plans. Coordinate with mentors and internal teams for timely service delivery. Maintain CRM records, follow-up trackers, and progress reports. Resolve mentee queries and ensure timely issue resolution. Monitor mentee engagement, satisfaction, and task completion. Prepare operational reports and update management. Required Skills & Qualifications 1–2 years of experience in operations, customer success, or client coordination. Strong communication skills in Tamil and English. Excellent organizational, multitasking, and problem-solving skills. Proficiency in MS Excel, Google Sheets, and CRM tools. Strong coordination, follow-up, and relationship-management abilities. Proactive, detail-oriented, and customer-focused approach. Ideal Candidate A proactive and organized professional who can manage mentee relationships, coordinate with internal teams, resolve concerns, and ensure a smooth mentee experience.