Digital Experience Specialist

Omnicell’s EnlivenHealth is hiring a Digital Experience Specialist to improve digital engagement for independent pharmacies and their GPO/PSAO partners. The role develops and executes digital strategies, assesses customer data and journeys, and manages customer relationships and lifecycle experiences. Responsibilities Working with the Digital Experience Team to develop and execute the organization’s customer digital engagement transformation effortsEvaluating current state utilization and the customer journey, determining areas where there are critical interactions and developing plans for executing improvementsAssessing customer feedback, data, and analytics as insights to improve the overall digital experienceCreating an ecommerce strategy and other digital sales strategiesWorking closely with the digital marketing team to ensure alignment on key messages, goals, and overall experienceEvaluating customer purchase trends over time, both short-term and long-term, and assessing the impa