Data Processing Specialist

Job Summary (Purpose):This position consists of set-up and processing data for customer accounts, billing, adjustments, and reporting. Could include review of customer accounts within SAP and processing credits, refunds, charges, etc.Duties and Responsibilities:Performs data entry and data quality functions within CRM and SAPInputs master data requests into system for new customer accounts and makes changes to account master data as requestedAccurately maintains customer master data and information in SAP through accurate data entry and monitoringReviews and processes incoming CRM cases with contracts and documents, delivery updates, forecast errors and exceptions, and some billing disputesProvides updates to status of requestsInteracts with department management and field operations on an as-needed basis in order to accomplish assigned tasksOther data processing/administrative duties as assignedKnowledge, Skills, and Abilities:Proficient knowledge in Microsoft Office and windows-based