Data Entry Specialist

You'll support member services operations for a federal healthcare program by reviewing and processing applications, certifications, transfers, appeals, documentation, and service requests. The role focuses on accuracy, compliance, data processing, and clear communication with members, providers, and internal teams.What You'll DoProcess enrollment applications, certifications, transfers, appeals, representative appointments, and related updates.Review submitted materials for completeness, accuracy, and eligibility.Analyze documentation to determine whether program enrollment requirements are met.Enter and update information in member services systems, digital mail tools, portals, and document processing platforms.Maintain accurate case notes, documentation, and processing records.Communicate with members, providers, and internal teams regarding missing information, documentation requirements, and status updates.Escalate complex or unclear cases to the appropriate supervisor.Follow priv