Data Entry Clerk - Billing II

Quest Diagnostics is a healthcare diagnostics company seeking a Data Entry Clerk - Billing II to support billing and accession completion. The role researches and enters missing information, handles billing inquiries by phone and correspondence, maintains accurate documentation, and supports billing issue resolution while meeting performance and quality goals.ResponsibilitiesResearch, obtains and enters missing information/demographics for completion of accessionsConducts data entry for completion of accessionsDemonstrates competency in eligibility, billing and receivable systems and associated applicationsEducates external customers on how to provide complete billing information and avoid additional contacts for informationInforms customers of billing problems/issue findings and resolutions as appropriateMake outbound calls to clients, patients, carriers and/or any internal or external source as needed to obtain missing or additional informationAnswer inbound calls from clients, patie