Customer Technical Support Representative 6 (SCA)

Peraton is hiring a Customer Technical Support Representative 6 (SCA) to provide advanced Tier 2 sustainment, deployment, troubleshooting, and lifecycle support for JOMIS Health Care Delivery mobile and web applications. The role supports application performance, hosting platforms, mobile devices, integrations, and operational readiness across enterprise, deployed, disconnected, and tactical environments. ResponsibilitiesServe as a Tier 2 technical expert for JOMIS HCD mobile and web applications, providing advanced troubleshooting, root‑cause analysis, and problem resolution for incidents escalated from Tier 1 supportProvide sustainment and operational support for all HCD capability components, including application services, hosting environments, mobile devices, system configurations, and data workflows across enterprise, disconnected, and tactical settingsSupport deployment activities, including environment preparation, configuration validation, installation guidance, version upgrad