About the role
Mercor connects creative and technical talent with AI research labs. The company is seeking customer support and success professionals to review domain-specific documents, provide structured feedback, collaborate on service delivery and customer success strategies, and contribute to evaluation projects on a contract basis. ResponsibilitiesReview and assess domain-specific documents to ensure quality, accuracy, and relevanceProvide structured feedback to improve document standards and evaluation processesCollaborate with teams to enhance service delivery and customer success strategiesUtilize strong analytical skills to contribute to high-impact evaluation projectsWork independently and asynchronously to meet project deadlines QualificationsBachelor's degree (minimum)2+ years of professional experience in a relevant domainStrong proficiency in Excel, PowerPoint, and WordStrong document analysis and review skillsAttention to detail and ability to follow structured guidelinesBased in the