Customer Service Representative

SilverRock Automotive, Inc. hires a Customer Service Representative to handle inbound and outbound calls about customers’ warranties. The role focuses on educating customers, answering their questions, and managing customer interactions in a fast-paced call center environment. ResponsibilitiesIn short, the SilverRock Customer Service Representative is responsible for inbound and outbound phone calls where you’ll be educating and answering questions regarding the customer's warranty QualificationsPassionate and goal-orientedenthusiastic about their careerpassionate about meeting and exceeding their goalsExcellent verbal and written communication skillsThe ability to talk and write with confidence, charisma, and competence to a wide variety of audiencesAgile in a fast-paced environmentThriving in and contributing to an environment that never stops is a mustPlays well with othersWorks well in a time crunchthe ability to meet deliverable due datesFantastic problem solver!Positive emotional