Customer Service Expert - Phone Support

YO AI Labs is engaging Customer Service Experts to provide phone-based support for US-based businesses while contributing to AI training. The role involves handling calls, appointments, reservations, scheduling, confirmations, and accurately documenting call outcomes. ResponsibilitiesMake and receive calls on behalf of customersHandle appointments, reservations, scheduling, and confirmationsCommunicate clearly with US-based businessesNavigate phone menus and call-center systemsDocument call outcomes accurately and confidentiallyManage consecutive calls while maintaining service quality Qualifications* Phone Calls* English Communication* Customer Service* Scheduling* Appointment Handling* CAPTCHA* Attention to Detail Preferred* Phone-based customer service or virtual assistance experience* Fluent, clear spoken English* Comfortable with outbound calls and automated phone systems* Reliable internet, quiet workspace, and quality headset* Able to work independently and meet shift requiremen