Customer Service | Booking Hotels & Cruises

Evermore Travel is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. The Customer Service Representative will assist clients with researching, planning, and booking hotel accommodations, while providing accurate information and maintaining positive client experiences in a remote environment. ResponsibilitiesAssist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond promptly and professionally to client inquiries via phone, email, or online chatMaintain detailed and accurate records of client interactions and bookingsCollaborate with team members to ensure seamless client experiencesStay updated on hotel offerings, travel trends, and industry changesAttend virtual training sessions and team meetings QualificationsStrong communication and customer service skillsFriendly, professional demeanor and positive attitudeComfortable working i