Customer Service & Benefits Specialist

The McQuade Agency provides supplemental benefits to union members, credit unions, and associations across the U.S. The Customer Service & Benefits Specialist supports clients with benefits enrollment and account questions, resolves issues, and maintains accurate records. ResponsibilitiesProvide outstanding customer service via phone, video, and emailAssist clients with benefits enrollment and account questionsHandle confidential information with professionalismResolve client issues and follow up promptlyMaintain accurate records and documentation QualificationsExcellent communication & listening skillsSelf-motivated, adaptable, and reliablePositive attitude and willingness to learn BenefitsWeekly payPerformance bonusesFlexible schedule – work from homeFull training provided, no experience requiredCareer advancement opportunitiesTeam trips, contests, and eventsSupportive and positive work environmentPaid training