Customer Service and Rebate Processing Specialist

Resource Innovations is a women-led energy transformation firm focused on impact, seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. The role involves data entry, customer service activities, and collaboration with other departments to ensure exceptional service delivery. ResponsibilitiesProvides basic troubleshooting and recommend solutionsData Entry - enters data into various database applicationsReceives data and sourcing documents, compiles, sorts, interprets and verifies data to be enteredMaintains electronic and hard-copy filing system of applications, rebates and other supporting documentsCommunicates effectively as part of team approach with other departments in servicing customersProvides customer service activities such as responding to emails and phone callsProvides exceptional customer service and call handling in a customer centric environmentSafeguards confidential customer informationMa