About the role
At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.As a Customer Performance Analyst, you'll play a key role in ensuring our products consistently deliver exceptional performance for our customers. This is an exciting opportunity for a naturally curious and analytical professional who enjoys solving complex problems, uncovering insights from data, and partnering with cross-functional teams to drive meaningful outcomes.What You'll DoDevelop a deep understanding of Entrust products and performance metricsAnalyze customer performance data to identify trends, opportunities, and potential risksProvide evidence-based recommendations to help customers achieve their objectivesBuild strong relationships with customers through clear, timely, and empathetic communicationInvestigate large and