CRM Executive

Position Summary : We are looking for a customer-focused CRM Executive to manage customer interactions, maintain CRM records, support sales activities, and ensure a positive customer experience. Key Responsibilities: Handle customer enquiries and communications. Maintain accurate customer information and CRM records. Follow up with customers and support customer retention. Coordinate with the Sales Head regarding customer requirements. Update customer-related information regularly in the CRM. Track customer follow-ups and pending enquiries. Understand customer requirements and provide appropriate support. Maintain customer-related reports and documentation. Coordinate with the sales team for smooth customer service. Support the sales team in improving customer conversion and retention. Required Skills: Customer/consumer handling CRM management MS Excel Good communication skills Follow-up skills Customer relationship management Reporting and documentationCandidate Requirements Qualification: Any UG Degree Experience: 1 - 2 years Age: 23–30 years preferred Gender: Female preferred Languages: Tamil & English Work Details: Working Hours: 9:00 AM – 6:30 PM Notice Period: 3 months