Claims Support Clerk

How You Will Contribute:Monitor digital mail queues to receive and process new disability claims and supplemental claim documentation.Perform data entry of claimant information into claim system (Luminx).Index and associate incoming documents to the appropriate claimant records within the administration system (Synergy).Review documents for completeness and accuracy prior to processing.Maintain established turnaround time (TAT) and quality standards to support timely and accurate claims handling.Assist with document management activities, ensuring records are properly organized and maintained.Provide administrative support to mailroom operations.Perform general clerical duties including, but not limited to faxing documents, preparing materials for mailing, and sorting and distributing incoming correspondence.Follow established procedures and departmental guidelines to ensure compliance with quality and service expectations.Collaborate with team members and management to support operati