About the role
DescriptionThe Claims Assistant will support the claims staff in the set-up and administration of workers’ compensation claims/case management and other tasks depending on the specific customer needs.This is a remote role.ESSENTIAL FUNCTIONS & RESPONSIBILITIES:Sets up new claimsProcess mail, handle files (until paperless), and input notes/diary entries in the claims systemProcess payments, as neededProcess form letters, state forms and reportsAssist claims examiners with telephone calls including provider, claimant and customer callsAdditional duties as assignedKNOWLEDGE & SKILLS:Excellent written and verbal communication skillsPC literate, including Microsoft Office (Word, Excel)Ability to work independently and in a team environmentStrong organizational skillsEDUCATION & EXPERIENCE:High school diploma, college degree preferredSix (6) months of service oriented office experience preferred