Business Development Officer (BDO)

About the Company Pioneers Global Associates is hiring a Business Development Officer (BDO) to support its Dubai headquarters remotely from India. The role sits at the intersection of business growth, marketing, and social media, with a focus on identifying opportunities and building strong relationships with prospective clients and partners. Key Responsibilities Marketing & Social Media Design and prepare social media posters, banners, and creatives for LinkedIn, Instagram, and other platforms using tools such as Canva or Adobe Express. Maintain a content calendar aligned with firm announcements, regulatory updates (e.g., UAE Corporate Tax, VAT), industry events, and festive/seasonal greetings. Coordinate with the Dubai team for content approval prior to publishing, and schedule/publish posts as agreed. Track basic post engagement (likes, shares, reach) and share simple performance summaries. Client Communication & Newsletters Draft and format email newsletters and regulatory/client alerts (e.g., FTA decisions, compliance deadlines) for review and approval by the BDM. Send approved newsletters and mailers to existing clients and prospects via the firm's email/CRM platform (e.g., Mailchimp, Zoho Campaigns, or similar). Segment client distribution lists appropriately (by industry, service line, or relationship stage). CRM & Database Management Maintain and regularly update the CRM database with accurate client, prospect, and lead information. Ensure data hygiene, removing duplicates, correcting outdated contact details, and tagging records consistently. Log client interactions, meeting notes, and follow-up actions in the CRM as directed by the BDM. Generate periodic CRM reports (pipeline status, lead source, client activity) for management review. Business Development Support Provide day-to-day administrative and coordination support to the BDM Prepare and format proposals, pitch decks, and client-facing presentations under BDM guidance. Conduct basic research on prospective clients, industries, and competitors to support business development initiatives. Assist in tracking leads through the sales pipeline, coordinating between Dubai and India-based activities. Support coordination for webinars, client events, or exhibitions, including invitee lists and follow-up communication. Additional Suggested Tasks Maintain a repository of marketing collateral, brochures, and firm credentials, ensuring the latest versions are always available. Coordinate with graphic designers/vendors (if outsourced) for larger creative projects. Assist in preparing MIS/BD activity reports (calls made, newsletters sent, leads generated) on a weekly/monthly basis. Monitor competitor activity and market trends relevant to the firm's service lines (e.g., audit, tax, advisory). Support onboarding communication for new clients (welcome emails, service information packs). Assist with LinkedIn company page management, including connection requests and engagement with relevant industry content. Coordinate translation or localization of content where required for regional clients. Key Skills & Competencies Strong written English communication skills; professional email etiquette. Working knowledge of design tools (Canva, Adobe Express, or similar) for creating social media content. Familiarity with CRM platforms (Zoho, HubSpot, Salesforce, or similar) and email marketing tools. Proficiency in MS Office / Google Workspace (Excel, PowerPoint, Word/Docs, Sheets). Good organizational skills with strong attention to detail and data accuracy. Ability to work independently in a remote setup while coordinating closely with an overseas (Dubai) team. Basic understanding of business development / marketing funnels is an advantage. Comfortable working across time zones with occasional early/late coordination calls. Qualifications & Experience Bachelor's degree in Business Administration, Marketing, Mass Communication, or a related field. 1-3 years of experience in business development, marketing coordination, or client servicing support (professional services/consulting background preferred but not mandatory). Prior remote/virtual working experience supporting an overseas office is an advantage. Key Performance Indicators (Suggested) Timeliness and quality of social media content published per content calendar. Newsletter/email campaign delivery accuracy and turnaround time. CRM data accuracy and update frequency (e.g., % of records updated within SLA). Responsiveness and quality of support provided to the BDM (measured via feedback). Timely submission of BD activity/MIS reports.